TERMS OF TRADING
- All prices are quoted £ per square metre ex works unless otherwise stated.
- VAT must be added to all prices.
- Goods will only be accepted on return at our discretion and we reserve the right to charge a 20% handling fee.
- Goods collected or delivered remain the property of IPH Flooring until they are paid for in full.
- Goods may be inspected at our warehouse before delivery.
- Prices and stock levels may change and therefore advertised goods or prices may be subject to change.
- All cheques must be paid at least 5 days in advance and cleared before any goods may be collected or delivered.
- Delivery is free to local customers spending more than £800. Other deliveries are charged on a mileage rate with a minimum charge of £30.
- Deliveries are to ground floor level only.
- Any delivery date specified is an estimate only; IPH Flooring are not liable for any consequences of delay.
- The customer shall be deemed to have accepted the goods if they have been retained for more than 7 days without notifying the seller in writing that they have rejected them.
- Any complaint or claim must be notified to the seller in writing within 7 days of the receipt of the goods. Where a complaint is made the consignment as a whole must be retained or returned un-used. No claim will be accepted for any part of any consignment after work has commenced using the goods.
- The absence of any complaint or claim within 7 days is conclusive evidence that the goods conformed with the contract in all respects.
- IPH Flooring will resolve any problems with the fitting of the floor if we have carried out the work within 3 months from the fitting date, after this time it is deemed that any problems are a result of external factors and not the fitting itself. We reserve the right to charge for our time if we are requested to make any alterations.
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